TICKETS VISIT TO THE ALHAMBRA AND THE GENERALIFE AND HISPANOMUSULMAN MONUMENTS OF ALBAICIN

Do not miss the opportunity to discover the two wonders of Granada, both World Heritage Sites. Visit, at your leisure, the Alhambra, the Generalife and the Hispano-Muslim Monuments that hide the high walls of the Albaicín neighborhood

Included

1. General daytime admission to the Alhambra and Generalife
2. Entrance to the Andalusian or Hispano-Muslim monuments

Important notes

1. It is essential to provide name, surnames and DNI / Passport at the time of making the reservation
2. On the day of the visit you must bring the original identity document that you provided when making the reservation
3. The time of access to the Nasrid Palaces is the one indicated at the entrance of the Alhambra "Time of Access to the Nasrid Palaces"
4. The rest of the enclosure can be visited at any time of the day
5. Access to the Hispano-Muslim Monuments will be the same day as the date of entry to the Alhambra and will appear on the tickets for the Andalusian Monuments 
6. The Alhambra is a protected monument and limits the number of visitors per day, with which, it will not be possible to revisit the parts of the monument previously visited
7. In case there is no availability, on the same day, we will contact you to give you an alternative or cancel the service.
8. The price of the tickets includes €4.85/participant for Special Plans SL management expenses.
9. IT IS NOT POSSIBLE TO CONTRACT TICKETS FOR CHILDREN WITHOUT THE PRESENCE OF AN ADULT IN THE RESERVATION

Cancellation Policies

Based on the Official Regulations published in the BOJA by the Board of Trustees of the Alhambra and the Generalife, launched on 1/1/2020, once the tickets have been issued, they cannot be cancelled, modified or rescheduled.

• This service cannot be cancelled, modified or rescheduled. Any of these options will involve 100% of expenses

There are no exceptional situations to apply in the cancellation conditions that modify the cancellation and refund criteria indicated in these points.

VERY IMPORTANT: REQUEST FOR WAITING LIST INCLUSION

If you have made a reservation in an ON HOLD/ WAITING LIST situation, you must take into account the following conditions:

1. As soon as we have availability, we will proceed to issue your tickets, without delay or consultation, since you consent to us taking care of obtaining said tickets for you.
2. The system will not charge you as long as the visit is not confirmed. Once it can be definitively confirmed, the charge on your card will be automatic and irreversible.
3. We will send you a new voucher indicating that the reservation is confirmed. From the moment of confirmation and charge to the card, the reservation is already confirmed and under the cancellation conditions of any direct reservation, without a waiting list.
4. If you want to get off the waiting list, you just have to write an email to cancelacionsp@gmail.com and indicate that you want to get off the waiting list, indicating the order number, name and surname of the holder and that you want to cancel.
5. If, within a reasonable period of time (at the latest 12 hours before the visit), Special Plans considers that it will not be possible to carry out the definitive reservation, we will send you a cancellation email and no charge will be made to your account. card, since the service has not been performed.

Keep in mind that this is a surveillance service, at no cost to you, with which you have no guarantee of success and that does not obligate Special Plans to anything, until the moment of obtaining the tickets that allow confirmation. your reservation, since you are aware that we do not have the tickets requested at the time of making the reservation on the waiting list and therefore, at that moment we cannot guarantee anything.